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Telephone: +0800 123 4567
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Contact & After Sales

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REPARALUX

8, rue Joseph Jacquard
Parc Alpia
B.P 1453
25007 BESANÇON

Tél : 03 81 50 23 87
Fax : 03 81 50 07 65


After Sales


Return address:

REPARALUX SARL
8 rue Joseph Jacquard
BP 1453
25007 Besançon Cedex

Email : j.humbert-droz@reparalux.com

Phone: 03 81 50 23 87

Your watch is guaranteed for 3 years.

This guarantee does not cover damage due to shock or misuse.

Also excluded from the guarantee is the breaking or scratching of the glass, the bracelet, the battery for the quartz watches.

Your watch is water resistant to 10 ATM if the conditions are respected (well screwed crown for example).

As the manufacturer of our products, only our workshop is authorized to carry out any interventions or repairs.

For this you just need to return, at your expense, your watch well protected in a package, without the box, enclosing your guarantee card or invoice corresponding to your purchase. (do not forget to tell us all your contact informations).

If the intervention falls under the guarantee, this one will be carried out free of charge as well as the costs of return.

Otherwise a quotation will be established before any repair.

Our intervention time is approximately 15 working days.